UX & Usability design
Three (Hutchison 3G UK Ltd) 
Products: B2C and B2B, Device listing pages, Switching, Accessibility, Corporate portal, SIM plans, Broadband
Jobset: Data driven designs, Transactional journey, Product design, Interaction design, Dashboard, responsive, User testing
Cisco 
Products: Webex Integrations, Webex wearables, Webex Widgets, Cisco Meeting Management, Cisco Meeting Server app
Jobset: Product design, Interaction design, In Meeting experience, Collaboration, Portals, Dashboards, Management, responsive, User testing
- Webex for wearables: Realwear Headgear (Voice recognition)
- Webex and AI assistant integration with Service Now
- Webex Telehealth solution for Epic (Healthcare)
- Webex Widgets
- Webex for Salesforce
- Cisco Meeting Server (CMS) app - Responsive WebRTC
- Cisco Meeting Management (CMM)
- Webex for Box
- Instant connect for Webex - Virtual care
British Airways 
Projects: On Business, Executive Club, Group Loyalty projects.
Jobset: Product development, process improvement, responsive/ mobile web, content, User testing, transactional design, improving conversion
- Global Loyalty Platform (GLP)
- Avios refund - Changing a redemption booking
- Executive Club: Transactions and Statements
- Executive club - Flight list
- Household Account Management
- Ba.com - Transition to Responsive
- On Business - Business Loyalty Programme
- Reward flight calculator
- UX User Stories: Change date and time - Repricing (PDF) Upgrade using Avios and vouchers (PDF)
Firmstep (Software house) 
Project: Software used by councils throughout England. Product enhancement, branding, Application Interface design, search component design, Web Interface Design, and Navigation design.
Jobset: UX design, Research, Web and Software Interface design
LexisNexis UK - Reed Elsevier 
Project: Digital transformation project. LexisLibrary's content and product enhancement. Implementing Global design standards.
Jobset: UX and Usability, Standardisation, Axure Wireframes, Content UX and Documentation.
University of Birmingham (School of Medicine) 
School of Medicine: Product enhancement, Interaction design, Search, Navigation and Information design.
Jobset: UX design, IX design, CSS
IxD, Research and IA. Redesigning e-learning Portal "CIPSET", complete User Journeys including Wireframes, IxD and CSS
thebestof (thebestof.co.uk) - 2008 
Portal Design - User Journeys. All branding ideas, placement of components, news feed and interactions, promotional ideas are organised and designed by myself.